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STANDARD TERMS AND CONDITIONS OF SALE

  1. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
  2. Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Salty Turtle Scuba reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Salty Turtle Scuba will be authorized to suspend any provision of services without prior warning in the event of late payment.
  3. If a payment is still outstanding more than sixty (60) days after the due payment date, Salty Turtle Scuba reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  4. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Salty Turtle Scuba become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to My Company in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  5. Salty Turtle Scuba undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Salty Turtle Scuba cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  6. In order for it to be admissible, Salty Turtle Scuba must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  7. All our contractual relations will be governed exclusively by Mexico law.
  8. Payment & Cancellation
    1. To reserve your spot: A non-refundable $100 USD deposit is due with your booking, minimum 24 hours before the dive.
    2. Full payment deadline: upon arrival to Salty Turtle Scuba, before the activity
    3. Payment options accepted: 
      1. PayPal (added 5% fee is paid by student)
      2. VISA, Mastercard or American Express (2,5-4,5% fee is paid by student)
      3. Cash (US dollars or Mexican pesos). Please contact us prior to payment for the current conversion rate to avoid shortages and extra fees
      4. Canadian e-transfer
      5. USD, EUR, GBP, AUD bank transfers (1,15% fee is paid by student)
    4. Cancellation Policy & Fees: 
      1. You can change your dive activity date at the discretion of Salty Turtle Scuba, free of charge and subject to weather and availability, with a minimum 24-hour notice.
      2. Changes and cancellations made less than 24 hrs before the dive activity date result in no refund of your deposit.
      3. If you booked a multi day boat package and don't show up for your first boat trip. You have up till 12pm to make a new deposit of $100 USD to keep the next days boat. After that we consider that a full cancellation of your boat package. 
      4. For Christmas, New Year and Easter seasons, the cancellation notice is extended to 48 hours before a dive trip.
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